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Live chat may pause when things get busy but it’ll be back soon! You can also reach us anytime by email.
Live Chat
Have you tried our FAQs already?
We're currently making some updates to improve your Live Chat experience — it’ll be back up and running on Friday.
In the meantime, feel free to email us with your question.
If you're reaching out about a cancellation or order change, please include "Cancellation" or
"Order Change" in the subject line so we can prioritise your request.
All other emails will be responded to within 48 hours.
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Most replies in 24h, some may take 48h