At HumeHealth, we want you to enjoy your Band worry-free, which is why we proudly offer comprehensive warranties designed to keep your mind at ease. Below is a detailed breakdown of our warranty offerings to address any questions or concerns you may have. Whether you're covered by our lifetime (10-year) warranty or our 1-year plan, rest assured that we're here to support you with the highest level of service and care.

We believe in the quality and durability of our products, which is why we offer a 10 year warranty. This warranty reflects our confidence in the Band’s longevity and ensures you have long-term protection.

How It Works:

1. Contact Us: If your Band ever stops working or experiences any issues within 10 years of your purchase, simply reach out to us.
2. Help Us Understand: To facilitate a quick and easy resolution, please provide some photos or a short video illustrating the issue. This helps us understand the situation better.
3. Free Replacement: Once we’ve reviewed your submission, we’ll arrange a free replacement and handle the rest.

Key Benefits:

• Coverage Duration: Enjoy peace of mind with coverage for 10 years, the predicted lifetime of your Band.
• Replacements: You're eligible for up to 2 free replacements during this 10-year period.
• Additional Replacements: If you require another replacement within the warranty period, it's available at 50% off.
• Long-Term Savings: Invest in our 10-year warranty for extended protection and extra savings over a decade.

What’s Covered:

• Manufacturing Defects: Any defects in materials.
• Functional Issues: Problems that affect the normal operation of the Band.

Our 1-year warranty acts as a reliable safety net for your device. For the first 12 months, you're covered for any unexpected mishaps—be it a clumsy drop or a curious pet's misadventure.

What’s Covered:

• Free Replacement: If any issues arise within the first year, you're entitled to 2 free replacements.
• Accidental Damage: Coverage includes accidental damage to ensure you can continue using your band without worry.

How to Claim:

1. Reach Out: Contact us with details about the issue you're experiencing.
2. Provide Evidence: Share a description, photo, or video of the problem.
3. Receive Replacement: We'll swiftly arrange a free replacement so you can get back to enjoying your device hassle-free.

For any of our warranties, the process is straightforward:

1. Contact Customer Support: Let us know about the issue you're facing with your Band.
2. Submit Proof: Provide photos or a short video showcasing the problem to help us understand and expedite the process.
3. We Handle the Rest: After reviewing your submission, we'll arrange for a replacement according to your warranty plan.

Our goal is to make this process as seamless and stress-free as possible. Your satisfaction is our top priority, and we're dedicated to ensuring you have a smooth, worry-free experience with your Band.

Thank you for choosing HumeHealth! If you have any further questions or need assistance with your warranty claim, please don't hesitate to reach out. We're here to help!